Polska / Łódź
+48 696 077 135
biuro@myCRAFTime.com

Regulations

Regulations of the www.myCRAFTime.com store

The contract between the Buyer and the Seller may be concluded in two ways:
1. Before placing an order, the Buyer has the right to negotiate all provisions of the contract with the Seller, including those amending the provisions of the following regulations. These negotiations should be made in writing and sent to the Seller’s address (biuro@mycraftime.com).
2. In the event of the Buyer’s resignation from the possibility of concluding a contract through individual negotiations, the following terms and applicable law shall apply.

DEFINITIONS:

Personal Data Administrator:
MyCRAFTime Sp. z o.o.
Al. Piłsudskiego 39/26
90-307 Łódź
NIP: 728 285 34 37,
Regon: 389 381 377,
KRS: 0000 909 759


 

Seller: 
MyCRAFTime Sp. z o.o.
Małgorzata Ossendowska
Al. Piłsudskiego 39/26
90-307 Łódź
NIP: 728 285 34 37,
Regon: 389 381 377,
KRS: 0000 909 759
registered in the CEDIG records at: https://prod.ceidg.gov.pl/CEIDG/CEIDG.Public.UI/Search.aspx
MBank bank accounts:
PL: 19 1140 2004 0000 3602 8144 6488;
GB: 41 1140 2004 0000 3812 1322 3435
EU: 12 1140 2004 0000 3112 1322 3427

Complaint address:
MyCRAFTime Sp. z o.o.
Al. Piłsudskiego 39/26
90-307 Łódź
NIP: 728 285 34 37,
Regon: 389 381 377,
KRS: 0000 909 759


Address for correspondence:
MyCRAFTime Sp. z o.o.
Al. Piłsudskiego 39/26
90-307 Łódź
NIP: 728 285 34 37,
Regon: 389 381 377,
KRS: 0000 909 759

biuro@mycraftime.com

Buyer – both the Consumer, the Client and the Entrepreneur with consumer rights.


Customer – an adult natural person with full legal capacity, a legal person or an organizational unit without legal personality but having legal capacity, making a purchase from the Seller directly related to its business or professional activity.


Consumer – an adult natural person with full legal capacity, making a purchase from the Seller not related directly to its business or professional activity.


Entrepreneur – it is a natural person, legal person or an organizational unit that is not a legal person, the legal capacity of which is granted by a separate act, carrying out economic activity.


Entrepreneur with the rights of a consumer – it is an Entrepreneur running a sole proprietorship for whom there is a package of regulations allowing the use of many rights so far only available to consumers.


Delivery – the type of transport service along with the carrier and cost specification, listed in the delivery price list.


Proof of purchase – an invoice, bill or receipt issued in accordance with the Act on tax on goods and services of March 11, 2004, as amended, and other applicable laws.


Product card – a single subpage of the store containing information about a single product.


Civil Code – the Civil Code Act of April 23, 1964, as amended.


Code of good practice – a set of rules of conduct, in particular ethical and professional standards referred to in Article 2 point 5 of the Act on Counteracting Unfair Market Practices of August 23, 2007, as amended.


Cart – a list of products made of products offered in the store based on the Buyer’s choices.


Place of issue of goods – postal address or collection point indicated in the order by the Buyer.


Time of handing over the item – the moment when the Buyer or a third party indicated by him for collection takes possession of the item.


 

ODR internet platform – an EU website operating on the basis of the Regulation of the European Parliament and of the Council (EU) No 524/2013 of May 21, 2013 on the online system for resolving consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009 / 22 / EC and available at https://webgate.ec.europa.eu/odr


Payment – method of payment for the subject of the contract and delivery according to the price list on the website


Authorized entity – an entity authorized to out-of-court resolution of consumer disputes within the meaning of the Act on out-of-court resolution of consumer disputes of September 23, 2016, as amended.


Privacy policy – rules for the processing of Buyers ‘personal data by the Personal Data Administrator, Buyers’ rights and obligations of the Data Administrator, which can be found at: https://www.mycraftime.com/polityka-prywatnosci/?v=9b7d173b068d


Product – the minimum and indivisible number of items that may be the subject of the order, and which is given in the Seller’s store as a unit of measurement when determining its price (price / unit).


Subject of the contract / Subject of the service – products and delivery being the subject of the contract.


Collection point – the place of delivery of the item, which is not a postal address, listed in the list provided by the Seller to the store.


Register of UOKiK – register of authorized entities kept by the Office of Competition and Consumer Protection on the basis of the Act on out-of-court resolution of consumer disputes of 23 September 2016, as amended, and available at: https://uokik.gov.pl/rejestr_podmiot_uprawnionych.php


GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC


Item – a movable item that may be or is the subject of the agreement.


System – a set of cooperating IT devices and software, ensuring processing and storage, as well as sending and receiving data via telecommunications networks using a terminal device appropriate for a given type of network, commonly referred to as the Internet.

Store – website available at mycraftime.com,  through which the Buyer can place an order.


Completion date – number of working days specified on the product card.


Agreement – an agreement concluded outside the entrepreneur’s premises or at a distance within the meaning of the Act on consumer rights of May 30, 2014 in the case of Consumers and a sales agreement within the meaning of art. 535 of the Civil Code Act of April 23, 1964 in the case of Buyers.


Defect – both a physical defect and a legal defect.


Physical defect – incompatibility of the item sold with the contract, in particular if the item:
1.does not have properties that this kind of thing should have due to the purpose specified in the contract or resulting from the circumstances or destination;
2.does not have properties that the Seller has provided to the Consumer,
3.It is not suitable for the purpose of which the Consumer informed the Seller at the conclusion of the contract, and the Seller did not raise any objections as to its intended use;
4. was delivered to the Consumer incomplete;
5.in the event of improper installation and commissioning, if these activities were performed by the Seller or a third party for which the Seller is responsible, or by a Consumer who followed the instructions received from the Seller;
6.It does not have the properties provided by the manufacturer or his representative or the person who places the item on the market within the scope of his business activity, and the person who, by placing his name, trademark or other distinguishing sign on the item sold, presents himself as the manufacturer, unless the Seller knew these assurances or, judging reasonably, could not know or could not have influenced the Consumer’s decision to conclude the contract, or if their content was corrected prior to the conclusion of the contract.


Legal defect – a situation where the item sold is the property of a third party or is encumbered with the right of a third party, and if the restriction on the use or disposal of the item results from a decision or judgment of a competent authority


Order – Buyer’s declaration of intent made through the store, clearly specifying: the type and quantity of products; type of delivery; payment method; place of delivery of the item, Buyer’s data aimed directly at the conclusion of the contract between the Buyer and the Seller.


GENERAL PROVISIONS

1. The following text constitutes the regulations of the MyCRAFTime.com online store run at www.myCRAFTime.com. These regulations apply to the Seller and all customers using the services of this online store. 
2. The owner of the shop is: MyCRAFTime Sp. z o.o.
Al. Piłsudskiego 39/26
90-307 Łódź
NIP: 728 285 34 37,
Regon: 389 381 377,
KRS: 0000 909 759
MBank bank accounts:
PL: 19 1140 2004 0000 3602 8144 6488;
GB: 41 1140 2004 0000 3812 1322 3435
EU: 12 1140 2004 0000 3112 1322 3427
3. All products offered at MyCRAFTime.com are free from physical and legal defects, and have been legally placed on the Polish market. 
4. The online store MyCRAFTime.com sells goods via the Internet. 


ORDERS

1. To place an order, the customer should register on the store’s website, providing the required data. 
2. Orders are accepted via the website MyCRAFTime.com. After placing the order, the customer receives an e-mail that the order has been delivered to the store. 
3. Placing an order at MyCRAFTime.com is tantamount to accepting these regulations. 
4. The order will be processed provided that the goods are in stock. In the event of unavailability of some of the goods covered by the order, the Customer is informed about the status of the order and decides on the method of its further implementation (partial implementation, extension of waiting time, cancellation of the entire order).
5. At the Customer’s request, a VAT invoice is issued for the order. The VAT invoice is issued when all goods ordered by the customer are completed and ready for shipment. The Buyer is obliged to inform the Seller immediately (no later than 24 hours) about the need to receive an invoice. the invoice should be kept in the event of any returns or complaints. 
6. The customer may make changes to the order until the Seller sends an e-mail confirming the fact of sending the ordered products. 
7. All prices are given in Polish zlotys and include VAT. 
8. The price given for each product is binding at the time of placing the order by the Customer.
9. The Seller reserves the right to change the prices of products on offer, to introduce new products to the online store’s offer, to carry out and cancel promotional campaigns on the store’s website, or to introduce changes to them. 

DELIVERY CONDITIONS

1. The purchased goods are shipped via Poczta Polska or other courier services operating in Poland. Delivery costs vary depending on the size and weight of the shipment. They include the cost of delivery in accordance with the courier’s price list and the cost of packaging the product. The shipping cost is visible at the time of placing the order. 
2. Orders are processed up to 3 business days from the moment the payment is credited to the Seller’s account. 

SUPPLY COSTS

Prepaid shipments
free delivery from 300 PLN of the order value
PLN 18 Polish Post – delivery up to 2 business days
PLN 15 Polish Post, pick up at the point  – delivery up to 2 business days
PLN 12,99 Parcel locker InPOST- 2-3 business day delivery (16 x 38 x 64 cm up to 25 kg)
PLN 14,50 Courier InPOST – 2-3 business day delivery

COD shipments are possible only after prior contact
delivery, free delivery from 300 PLN of the order value
PLN 29 – regardless of the chosen type of delivery FEDEX courier, UPS courier, DPD courier, InPost, Polish Post, payment in a parcel locker

SHIPMENT OF GOODS ABROAD

Shipment of goods abroad
We only ship our products within the European Union. 
Pickup by your own courier is possible.

Sending parcels abroad:
DPD courier – PLN 84 small-size parcel up to 3 kg 
The above price includes shipping a parcel with dimensions of  25x32x32 cm. 
The delivery date depends on the destination, but the parcel usually takes 6 working days. Due to the pandemic, this term may be extended. 

The delivery area includes EU cities of mainland Europe and Ireland.
At this price, parcels are not delivered to towns and villages and to other islands. 
Write us an e-mail – we will check whether the above-mentioned for the price we will send the package biuro@mycraftime.com 
Delivery time: usually 5 working days.
If the package is larger, we will provide the exact delivery price after weighing and measuring the package. 
If it is too expensive, you can always cancel the order. We currently recommend picking up 

Shipments to the UK by our own courier, i.e. we will prepare the package, weigh, measure and provide the necessary data for collection. You order the courier yourself in the UK. This method is cheaper, faster and easier. 

The waiting time for the shipment

We try to fulfill orders as soon as the payment is credited to the seller’s account, usually on the next business day, but the seller reserves the right to process the order up to 3 business days after receiving the payment on the account.
We send e-mail information about the status of the order on an ongoing basis.
The parcel should reach you within 48 hours from the moment of receiving information about its shipment, but the seller is not responsible for its delays.

Shipments to the UK

We currently do not send parcels to the UK.

From January 2021, the United Kingdom is no longer a member of the EU and shipments to this country require completion of a customs declaration and are subject to additional fees:

1a. VAT of parcels England – Poland

• For non-commercial shipments (gifts, goods, personal) with a value below 45 EUR (approx. 200 PLN), there will be no need to pay VAT on the Polish side. Higher value parcels, sent for non-commercial purposes, will be subject to the VAT Act and will be charged to the Recipient of the Polish value.

• For shipments, there will be VAT on each amount, since January 2021, the exemption from VAT has been eliminated for the import of goods from countries with a value not exceeding EUR 22. If you are sending the goods for commercial purposes – contact the tax office to determine the formalities and detailed VAT data.

1b. VAT of parcels Poland – England

• For non-commercial shipments (gifts, goods, personal) with a value below GBP 39 (approx. PLN 200), there will be no need to pay VAT on the British import. Higher value packages, sent for non-commercial purposes, will be subject to the UK VAT Act and will be charged to Recipient.

• For shipments, there will be VAT on each amount from January 2021, the VAT exemption for imports of goods from countries with a value not exceeding £ 15 has been eliminated.

2. Customs duty – to the best of our knowledge (30/12/2020), trade between the EU and the UK has been exempt from customs duties, but this does not mean exemption from customs clearance.

Additional requirements have been introduced in the data necessary to submit an export declaration, such as:
• Customs tariff code;
• Description of the goods in Polish and English;
• Value of the goods;
• Cost of transportation;
• Country of origin of the goods;
• EORI number (The EORI system was established on July 1, 2009. In the EU, the EORI number is assigned to importers and exporters by national customs authorities. It is used to process customs declarations and customs clearance of goods imported and exported from / to countries outside the European Union.) ;
• Contact details (e-mail and telephone number) of the Sender and the Recipient;

Scan, number and date of issue of the invoice confirming the purchase – additionally, the original invoice must be attached to the bill of lading;

Import clearance

For parcels below 135 GPB, VAT and duty must be paid by the sender of the goods. For this process, the exporter should register with HMRC (Her Majesty Revenue & Customs)
https://www.gov.uk/guidance/setting-up-an-account-to-defer-duty-payments-when-you-import-goods

receive the appropriate certification and the account number to which he will pay the appropriate VAT and customs duties (applies to parcels addressed to private persons).

In the case of parcels worth more than £ 135, institutional recipients will be required to have the so-called Import VAT. This does not apply to private consignees of shipments over £ 135.

3. Excise duty on goods such as alcohol, cigarettes and perfumes
4. Fees for customs clearance – the recipient is obliged to pay PLN 17.90 in the Parcelforce service before collecting the package. We do not know the other fees at the moment – if they appear – we will inform you about it.

Due to the current organization of courier companies to carry out shipments between Poland and England, we suspend all shipments to England until further notice.

We are at your disposal from Monday to Friday 8.00-16.00

How to order products? 

1) Do shopping in our store. If you have a problem with filling in the address form, type anything in the required fields to proceed. 
FOR SHIPMENTS OUTSIDE THE EU, select the option “pay by bank transfer” DPD shipment 
2) Enter the full, correct delivery address in the purchase form.
3) Send an e-mail with information about a foreign purchase to the shop @ inspirello, pl – enter the order number in the header. 
4) Our crew will pack and weigh the package. You will quickly receive information on the shipping cost. 
We usually use the services of Poczta Polska – the electronic price list for parcels and letters is available on the following website 
http://cennik.poczta-polska.pl/usluga,zagraniczny_przesylka_listowa_polecona.html 
5) After accepting the costs, we wait for your payment – our account is available or PayPal option. 
6) After receiving the payment, we send the package and we will inform you by e-mail about the shipping number. 

You can enter the shipment number in the program tracking letters and parcels, so you can track what is currently happening with our shipment

Polish Post tracking program: 
http://emonitoring.poczta-polska.pl/

BANK ACCOUNT

MyCRAFTime Sp. z o.o.
Al. Piłsudskiego 39/26
90-307 Łódź
NIP: 728 285 34 37,
Regon: 389 381 377,
KRS: 0000 909 759

BANK ACCOUNT mBank:
currency PL: 19 1140 2004 0000 3602 8144 6488;
currency GB: 41 1140 2004 0000 3812 1322 3435;
currency EU: 12 1140 2004 0000 3112 1322 3427

COMPLAINTS

If, after receiving the goods, the customer finds technical defects or damage caused during delivery, he should immediately contact us by e-mail at biuro@mycraftime.com informing about the type of defect or damage. Damaged goods should be sent back to the store’s address. The store will consider the complaint within 14 days. Damaged goods should be sent back to the store’s address. 

PROTECTION OF PERSONAL DATA

The administrator of personal data is MyCRAFTime Sp. z o.o. (“Administrator”) running a business at 90-307 ŁódźAl. Piłsudskiego 39/26, NIP: 728 285 34 37, Regon: 389 381 377, KRS: 0000 909 759, email: biuro@myCRAFTime.com, in particular: 

• enabling the provision of services by electronic means, including sales transactions 
• setting up and managing a customer account or accounts, and ensuring customer account service, transactions and solving technical problems; 
• performance of contracts concluded under the sales contract, sales contract in the Official Store MyCRAFTime.com
• performance of surety contracts under the Buyer Protection Program, if you participate in this program;
• handling complaints in the event that the Customer submits such a complaint; 
• handling requests that the Customer sends to MyCRAFTime.com (eg via the contact form); 
• contacting the client, including for purposes related to the provision of services. 

We also process personal data for the purposes indicated below, based on the legitimate interest of Inspirello.pl, which is: 
• conducting marketing activities, including direct marketing of own services and goods of MyCRAFTime.com
• contacting customers, including for purposes related to permitted marketing activities, through available communication channels, in particular and with the consent of the client – by e-mail;
• support for credit services and insurance of purchased goods; 
• provision of payment services; 
• ensuring the safety of the services we provide electronically, including enforcement of compliance with the internal rules of Inspirello.pl and preventing fraud and abuse, and ensuring traffic safety; 
• handling of Customers’ requests submitted via the contact form in a situation where they are not directly related to the performance of the contract; 
• organization of loyalty programs, competitions and promotional campaigns; 
• debt collection; conducting court, arbitration and mediation proceedings;
• data storage for archiving purposes and ensuring accountability (demonstrating compliance with legal obligations). 

Provided the Customer agrees, MyCRAFTime processes personal data in order to: 
• save data in cookies and collect data from websites and mobile applications. 

INFORMATION REGARDING COOKIES

Please be advised that in order to optimize the content available on our website and to adapt it to your individual needs, we use information saved using cookies on end users’ devices. Cookies can be controlled by the user through the settings of his web browser. By continuing to use our website without changing the browser settings, the user accepts the use of cookies. Read more Terms of sale and website cookie information are provided by www.myCRAFTime.com.

The period for which personal data will be stored:

1) personal data processed in order to conclude or perform the contract and fulfill the Administrator’s legal obligation will be kept for the duration of the contract, and after its expiry for the period necessary for: 
a) after-sales customer service (e.g. handling complaints); 
b) securing or pursuing any claims due to MyCRAFTime Sp. z o.o.; 
c) fulfillment of the Administrator’s legal obligation (e.g. resulting from tax or accounting regulations); 
2) personal data processed for the purposes of marketing MyCRAFTime Sp. z o.o. own products or services on the basis of a legitimate legal interest, will be processed until the data subject submits an objection;
3) personal data processed on the basis of a separate consent will be kept until its revocation. In the event of consent to the processing of transmission data by the Administrator for the purposes of marketing the Administrator’s telecommunications services, the data will be processed only for the duration of the contract.

The rights of the data subject: 
1) the right to access their personal data, i.e. the right to obtain confirmation whether the Administrator processes data and information regarding such processing 
2) the right to rectify data if the data processed by the Administrator is incorrect or incomplete 
3) the right to request the Administrator to delete data 
4) the right to request the Administrator to limit data processing
5) the right to transfer data, i.e. the right to receive personal data provided to the Administrator and to send them to another administrator; 
6) the right to object to the processing of data on the basis of the controller’s legitimate interest or to processing for direct marketing purposes; 
7) the right to lodge a complaint with the Polish supervisory authority or the supervisory authority of another European Union Member State, competent for the place of habitual residence or work of the person whose the data relates to or because of the place of the alleged violation of the GDPR 
8) the right to withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal)
9) the right to obtain human intervention on the part of the Administrator, to express one’s own position and to challenge the decision based on automated data processing. 

The rights listed in points 1) -6) and points 8) -9) above can be exercised, inter alia, by contacting the data protection inspector (address provided at the beginning), the 
customer has the right to lodge a complaint regarding the processing of personal data with the supervisory body, which is the Inspector General for Personal Data Protection (address: Inspector General for Personal Data Protection, ul. Stawki 2, 00- 193 Warsaw).
Categories of data recipients (entities processing personal data on behalf of MyCRAFTime Sp. z o.o.): debt collection companies, banks, postal operators, carriers, companies printing correspondence or handling correspondence received from customers, economic information bureaus, document archiving companies, companies dealing with customer opinion research, partners providing technical services (e.g. developing and maintaining IT systems and websites). 

We require customers to provide the following personal data in order to be able to conclude and perform the contract and thus provide the service:
• e-mail address, telephone number, order delivery address (street, city, zip code), name, surname (in the case of placing an order without creating an account) or e-mail address, password, telephone number, order delivery address (street, city, zip code), name, surname (in the case of a regular account). 
• email address, login, password, telephone number and information about the company and its address (in the case of a company account). 
If for some reason you do not provide this personal data, unfortunately we will not be able to conclude a contract, and as a consequence the customer will not be able to use MyCRAFTime. 
If required by law, we may require other data necessary, e.g. for accounting or tax reasons. In addition to these cases, providing customer data is voluntary.

COPYRIGHT PROTECTION

1. The content of the MyCRAFTime.com website is protected by copyright. The content as well as photos and graphics published by its authors constitute a work within the meaning of the provisions of the Copyright and Subordinate Rights Act and are subject to protection provided for in this Act. 
2. The basis for the enforcement of claims for unlawful use of materials, in particular graphics, transfers, decoupage papers, electronic decopuage papers, in whole or in part, are the Act on Copyright and Related Rights of February 4, 1994. with amendments , and the Act on Combating Unfair Competition of April 16, 1993, as amended.
3. The use of graphic products (transfers, graphics and decoupage papers) for profit purposes and dissemination, including posting on the Internet, of all works or only parts of them without the consent of the owner of the shop MyCRAFTime is prohibited. 


WITHDRAWAL FROM THE CONTRACT

1. The customer has the right to withdraw, without giving any reason, from the concluded sales contract within 14 days from the date of delivery of the goods. To meet the deadline, it is enough to send a statement before its expiry. The model of the declaration of withdrawal (along with the instruction) will be sent to the Customer each time (after placing the order) to the e-mail address provided by the Customer.
2. If the Customer submits a declaration of withdrawal before the Seller accepts his offer to purchase the goods, the Customer’s offer ceases to be binding. 
3. The Seller will refund the payments made by the Buyer, including the costs of delivering the goods to the Buyer. 

 

NOTICE TO WITHDRAW FROM THE CONTRACT 

Right to withdraw from the contract 
You have the right to withdraw from this contract within 14 days without giving any reason. 
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. “
In order to exercise the right of withdrawal, you must inform us (Please enter your name, full postal address) of your decision to withdraw from this contract by an unequivocal statement. 
You may use the attached model withdrawal form, but it is not obligatory. 
To keep the deadline for withdrawing from the contract, it is sufficient for you to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract. 
Consequences of withdrawal from the contract
In the event of withdrawal from this contract, we will reimburse you all payments received from you, including the cost of delivering the goods (except for additional costs resulting from the method of delivery chosen by you other than the cheapest standard delivery method offered by us), immediately, and in any case no later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this contract. We will reimburse the payment using the same payment methods that you used in the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees related to this return.


We may withhold the reimbursement until we receive the item or until proof of its return is provided to us, depending on which event occurs first.


Please send back or hand over the item to us (enter here the name and full postal address, if applicable, of the person authorized by you to collect the item) immediately and in any event no later than 14 days from the date on which you inform us on withdrawal from this contract. The deadline is met if you send back the goods before the period of 14 days has expired. 

You will have to bear the direct cost of returning the goods.

You are only responsible for reducing the value of things resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of things. 

TEMPLATE FORM OF WITHDRAWAL FROM THE CONTRACT. 


(this form should be completed and returned only if you wish to withdraw from the contract) 
– Addressee [here the entrepreneur should enter the entrepreneur’s name, full postal address and, if available, fax number and e-mail address] 
– Me / We* hereby inform / inform * about my / our withdrawal from the contract of sale of the following items ………………………………………………………
– Date of conclusion of the contract* / collection*
– Name and surname of the consumer (s) …………………………………………………………………………………
– Address of the consumer (s) ………………………………………………………………………….………………………
– Signature of the consumer (s) (only if the form is sent in paper version) …………………………………………………………………………………………………………………………
– Date …………………………………………………………………………………………………………………………

( *) Delete as appropriate.


REGULATIONS FOR GIFT VOUCHERS
online store www.myCRAFTime.com

I. Definitions

1. Regulations: this document specifies the rules for the use of multi-purpose vouchers, hereinafter referred to as Gift Vouchers or BU, in the online store www.sklep.inspirello.pl  
2. PUBLISHER   OF WUL: MyCRAFTime Sp. z o.o. Łódź 90-307, Al. Piłsudskiego 3/26
3. GIFT VOUCHER: in the form of a unique code generated by the store in electronic / paper form, with a specific nominal value, issued to the bearer, authorizing the User to redeem it in the online store www.sklep.inspirello.pl.Each Gift Voucher contains an individual Code necessary for order fulfillment taking into account BU value.
4. PURCHASER: a person who purchases BU from the Publisher   in return for the transfer of funds.
5. USER: the buyer or each BU holder.
6. CODE: a unique number assigned to each BU, necessary to perform the order, taking into account the BU value
7. GOODS: items offered for sale in the online store www.myCRAFTime.com 
8. SUPPLIER: courier company cooperating with www.myCRAFTime.com

II. General conditions

1. The Publisher undertakes to deliver to the BU Buyer and to accept payments made with BU for the Goods purchased by the User.
2. The Buyer undertakes to provide the Publisher with funds in the amount equal to the nominal value of BU before receiving the BU. The payment for the BU bought can   be made by transfer, PayU, PayPal or collection by the Supplier.
3. A gift voucher may be used once only to purchase Goods in the online store www.sklep.inspirello.pl
4. BU is not exchangeable for cash (cash) in whole or in part and cannot be returned to the Publisher.
5. The Publisher shall not be liable for unauthorized access by the Buyer / User of BU.
6. The Buyer and the User are not entitled to any claims against the Publisher for loss (including theft) or destruction of the BU   after its transfer.
7. BU is valid for a period of two months from the date of crediting the payment for the voucher to the Publisher’s bank account.
8. The gift voucher does not cover the shipping costs of the purchased Goods, which the User is obliged to pay when placing the order.
9.Vouchers are available in the following denominations:

– PLN 100.00
– PLN 200.00

III. Rules for using Gift Vouchers

1. BU is sent to the Buyer via the one offered by the selected Supplier. At the request of the BU Buyer, it is sent in electronic form in PDF format for self-printing. In such a case, the Buyer will receive a unique BU code to the e-mail address provided when placing the order. BU in paper form can also be collected in person in the packing room of the online store
2. If the value of the Goods purchased by the User with the use of BU is higher than the value recorded in the BU, the User will be obliged to pay the difference: by bank transfer, PayU, PayPall   or pay a fee to the Supplier.
3. The Publisher has the right to refuse to purchase Goods with the use of a Gift Voucher in the event of its expiry or earlier realization.
4. The Publisher shall not be liable for the correctness of the provided e-mail and contact details necessary for the delivery of BU in electronic form.

IV. Settlements and complaints

1. The delivery of BU to the User does not constitute a sale within the meaning of the relevant tax regulations. At the time of issuing the BU, the User   will receive a debit note upon request.
2. Any returns, exchanges and complaints related to the purchase of Goods using a Gift Voucher will be considered by the Publisher in accordance with the store regulations and the procedure described on the store’s website www.myCRAFTime.com
3. Using BU, you can purchase any products offered by the Store, however:
a)  BU covers products with a total value not higher than the value marked on the BU;
b)  In the case of an order for an amount higher than the value of the BU order used for this order, the remaining difference should be settled in cash – by bank transfer, PayU, PayPal or at the courier delivering the Goods. 
c) no rebates or discounts apply to the implementation of the BU

V. Payment with a Gift Voucher

1. Only one BU may be used during the execution of one order.
2.   When using BU with a value lower than the order value, the Publisher shall not issue the change in the form of a transfer or in the form of Vouchers.
4. When purchasing goods for BU, it is not possible to return the cash if the goods are returned by the Customer. However, the customer has the right to exchange the goods:
•      for other goods of the same value as the goods being replaced or;
•      for goods with a lower value without the possibility of refunding the difference in price or;
•      for goods with a higher value after paying the difference in price (in cash).

VI. Final Provisions

1. With the receipt of BU, the Buyer / User declares that he has read the content of these Regulations, accepts its content in full and undertakes to comply with its provisions.
2. The  gift voucher cannot be exchanged for cash.
3. The issue of BU does not constitute a sale subject to value added tax (VAT) within the meaning of the applicable tax law. The implementation of BU constitutes a sale subject to value added tax (VAT) within the meaning of the applicable tax law. After the purchase of the BU, the buyer will receive a VAT invoice upon reques.
4. BU, within the meaning of applicable law, is not an electronic payment instrument, nor is it an electronic payment card. BU is an electronic / paper form of a gift certificate for various purposes.
5. The content of these Regulations is available on the website www.myCRAFTime.com
6. In matters not covered by these regulations, the relevant applicable legal provisions shall apply.

DISCOUNTS%

I. General remarks:

  1. Discounts do not apply to delivery costs or the “cash on delivery” service. Discounts apply only to the cost of the products ordered.
  2. Discounts are calculated from the current product price visible on the store’s website at the time of ordering. The old price (crossed out) is not the current price.
  3. The received discount cannot be granted to an existing order. The discount can only be used at the time of ordering.

II. There are three types of discounts:

  1. Permanent discount granted as part of the loyalty program. This is a discount that is automatically received by all orders placed on the account that has been granted such a discount on the order resulting from the loyalty program. The discount on an order starts at the 5th level of the loyalty program with a value of 4%. With each successive level, the value of the discount increases. This discount is inextricably linked with the level of the loyalty program on which the account is located. By changing the level, the account gets an increasing discount, but the loyalty program points are valid for 300 days.
  2. One-off (individual) discount The discount is not personal, it is for the bearer. It can be transferred to another person. A discount in the form of a discount code is granted individually and is one-time. A discount once assigned to an order cannot be removed from it. The discount may apply to all products in the store or products from the selected category. If the order is canceled, the discount will be forfeited – it cannot be used for another order. The amount of the discount (e.g. 5%) informs what percentage of the total order value (gross) will be deducted from it after assigning the discount to a given order (e.g. 5% means that you will have to pay for products (included in the order with a value of e.g. A one-time discount has its validity period. If the discount expires, it cannot be used anymore. No compensation is payable for it. One-time discount is combined with a discount from the loyalty program, but one-time discounts cannot be combined with with each other – it is not possible to enter two rebate codes for one order. It is not possible to obtain one larger rebate code if you have two (or more) smaller one-time codes.
    • Discount Code – WE LIKE YOU! – this code is sent to the e-mail assigned to the customer’s store account, where the date of birth is given, and the customer himself made at least 10 transactions during the year or the sum of transactions exceeded the amount of PLN 1,000. The code is sent once a year and is valid for 2 weeks. The discount is 5%. To get such a discount, you must additionally subscribe to the newsletter.
    • Discount Code – COMPETITION! It will be issued on the occasion of competitions, trainings, conventions, etc. – myCRAFTime.com distributes them on its own or gives one-time discount codes to the organizers of various events, where they are distributed, for example, as prizes.
  3. 3. Multiple-use discount – PROMOTION! It is a rebate code made available to the public – on the store’s website, on Facebook and other places where each user can download it. The multiple-use discount works like a one-off discount.

III. Handling orders with one-off discounts:

In the case of separating a product from an order which has been granted a discount, the separated product retains its reduced price. The discount remains with the original order, it cannot be transferred to another order. If new products are added to an order that has already been placed with a rebate, they will also receive the rebate, as long as these products could be ordered at the time of the order. It is not possible to give a discount on a product that could not be ordered at the time of ordering, regardless of the reason. New products added to an order with a discount, after the order is closed, no longer receive a one-time discount.

IV. Dealing with orders that contain multiple rebates:

In the case of separating a product from an order which has been granted a discount, the separated product retains its reduced price. The discount remains with the original order, it cannot be transferred to another order. If new products are added to an order that has already been placed with a multiple-use discount, they will not receive the discount, unless the discount has not expired yet. Only those products that were originally discounted can get a discount when adding the product to an existing order.

GDPR INFORMATION CLAUSE

Dear Sir or Madame 

due to the fact that from May 25, 2018. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 applies. on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (General Data Protection Regulation), please find attached information regarding personal data.

We present the document for informational purposes only, no action or contact with myCRAFTime.com is required of you

INFORMATION CONCERNING PERSONAL DATA

Please be advised that the personal data administrator is:
MyCRAFTime Sp. z o.o.
Al. Piłsudskiego 39/26
90-307 Lodz
NIP 728 285 34 37, Regon 389 381 377
contact at: biuro@mycraftime.com

Personal data will be processed by Małgorzata Ossendowska running a business under the name:
MyCRAFTime Sp. z o.o.
Al. Piłsudskiego 39/26
90-307 Lodz
NIP 728 285 34 37, Regon 389 381 377

especially:
1) pursuant to art. 6 sec. 1 letter b) and letter c) of the GDPR in order to:
a) taking action before concluding the contract at the request of the data subject or performance of the contract to which the data subject is a party (the data necessary to conclude the contract are indicated on the contract form)
b) fulfillment of the legal obligation incumbent on the Administrator;
2) on the basis of the legitimate interest of the Seller, i.e. pursuant to art. 6 sec. 1 lit. f) GDPR in order to:
a) marketing of own products or services, including those personalized based on the customer profile
b) organizing and conducting competitions and other marketing campaigns
c) pursuing or securing claims
d) conducting technical quality analyzes of the services and equipment provided;

period for which personal data will be stored:

1) personal data processed in order to conclude or perform the contract and fulfill the Administrator’s legal obligation will be kept for the duration of the contract, and after its expiry for the period necessary for: 
a) after-sales customer service (e.g. handling complaints); 
b) securing or pursuing any claims due to the buyer 
c) fulfillment of the Administrator’s legal obligation (e.g. resulting from tax or accounting regulations); 
2) personal data processed for the purposes of marketing products or services on the basis of a legitimate legal interest, will be processed until the data subject submits an objection;
3) personal data processed on the basis of a separate consent will be kept until its revocation. In the event of consent to the processing of transmission data by the Administrator for the purposes of marketing the Administrator’s telecommunications services, the data will be processed only for the duration of the contract. 

The rights of the data subject: 
1. the right to access their personal data, i.e. the right to obtain confirmation whether the Administrator processes data and information regarding such processing 
2. the right to rectify data if the data processed by the Administrator is incorrect or incomplete 
3. the right to request the Administrator to delete data 
4. the right to request the Administrator to limit data processing
5. the right to transfer data, i.e. the right to receive personal data provided to the Administrator and to send them to another administrator; 
6. the right to object to the processing of data on the basis of the Controller’s legitimate interest or to processing for direct marketing purposes; 
7. the right to lodge a complaint with the Polish supervisory authority or the supervisory authority of another European Union Member State, competent for the place of habitual residence or work of the person whose the data relates to or because of the place of the alleged violation of the GDPR 
8. the right to withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal)
9. the right to obtain human intervention on the part of the Administrator, to express one’s own position and to challenge the decision based on automated data processing. 

The rights listed in points 1) -6) and points 8) -9) above can be exercised, inter alia, by contacting the data protection inspector (address provided at the beginning), the 

customer has the right to lodge a complaint regarding the processing of personal data with the supervisory body, which is the Inspector General for Personal Data Protection (address: Inspector General for Personal Data Protection, ul. Stawki 2, 00- 193 Warsaw).
Categories of data recipients (entities processing personal data on behalf of Malgorzata Ossendowska): debt collection companies, banks, postal operators, carriers, companies printing correspondence or handling correspondence received from customers, economic information bureaus, document archiving companies, companies dealing with customer opinion research, partners providing technical services (e.g. developing and maintaining IT systems and websites). 

CONSENT CLAUSE FOR THE PROCESSING OF PERSONAL DATA IN ACCORDANCE WITH THE GDPR

1. I consent to the processing of my personal data by the data administrator, i.e. by:
MyCRAFTime Sp. z o.o.
Al. Piłsudskiego 39/26
90-307 Łódź
NIP 728 285 34 37, Regon 389 381 377

2. I provide my personal data voluntarily and declare that they are true.
3. I have read the content of the information clause, including information about the purpose and methods of processing personal data and the right to access my data and the right to correct it.

PRIVACY POLICY


FINAL PROVISIONS

1. These regulations come into force on February 10, 2021. The regulations may be changed at any time. The changes do not adversely affect the rights and obligations of the user with regard to the services already provided. Amendments to the regulations are effective from the moment of their publication in the myCRAFTime.com store. In matters not covered by these regulations, generally applicable law shall apply, in particular the Civil Code, the Act on consumer rights. All names of goods offered for sale by the Online Store are used for identification purposes and may be protected and reserved under the law.
2. Any, possible and unintentional wording of these regulations, which may violate the rules of prohibited clauses, the quantity and content of which is constantly changing, will be settled in favor of the buyer.